Developing the Culture of Throughput

HSM’s 2011 World Innovation Forum, held earlier this month, focused on creating a culture of innovation. When allowed the time and room to develop new ideas, employees will be motivated to design their own approaches to their work and ultimately make breakthroughs within the company. Creative solutions are made in a business environment that fosters open thinking. However, is a culture that supports innovation enough?

When you develop a culture of throughput, you create innovation with a purpose. Companies that adopt a culture of throughput zero in on service flow and invite employees to develop innovations that is mindful of the company’s structure. Those who know where their roles are in service to the customer will be able to recognize smaller blockages in flow and be motivated to alleviate them on their own.

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